Dependable Service You Can Count On

GE Honda has an established customer service and support operation that includes a network of GE Honda Authorized Service Providers, a 24/7 GE Honda Operations Center, dedicated Field Technical Managers (FTMs) and Customer Team Managers (CTMs), among other support operations.

Maintaining a High Level of Operational Capability

Operators have a critical need for expert engine maintenance that is performed cost-effectively and on time. GE Honda Aero Engines offers support through the GE Honda Service Support Network to meet the needs of customers. Some of the key offerings through this network include:

Overhaul

  • Complete off-wing maintenance at predictable costs
  • Wide range of solutions to ensure commitments in service and overhaul performance

mobile repair team

  • Maintenance services for grounded aircraft anywhere in the world
  • Rapid response line maintenance team can be dispatched 24 hours a day, 365 days a year
  • Reduces the chance of AOG delays

Line Replaceable Units

  • OEM-quality parts
  • Access to parts inventory reduces down-time and increases operational readiness
  • Comprehensive LRU overhaul and repair

Spare Engine rental

  • Provides a properly configured, high quality rental engine to support continued operation during scheduled or unscheduled engine removals
  • Protects against significant service interruptions caused by engine removals
  • Financial and operational alternative to spare engine purchase

Remote Diagnostics

  • The Remote Diagnostics Center identifies and diagnoses trend shifts
  • Recommended solution is sent within hours of problem identification
  • Early detection can prevent untimely service delays and costly maintenance

Engine Service Programs

GE Honda will offer long-term engine service agreements with EMC and EMC2 maintenance and support services that go above and beyond the basic engine warranty, with coverage of both scheduled and unscheduled maintenance events.

For in-depth information about comprehensive support, download the HF120 engine maintenance care brochure

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Services as Convenient as it is Professional

The GE Honda Engine Maintenance Care program provides access to an extensive network of Authorized Service Providers around the world. GE Honda Authorized Service Providers are located in the following cities:

PRIMARY

  • Salt Lake City, Utah
  • Phoenix, Arizona
  • Des Moines, Iowa
  • Greensboro, North Carolina
  • Fort Lauderdale, Florida
  • Toronto, Ontario
  • Toluca, Mexico State
  • M√∂enchengladbach, Germany
  • Farnborough, United Kingdom
  • Broughton, United Kingdom

SATELLITE

  • Addison, Texas
  • San Antonio, Texas
  • Aurora, Oregon